what customers
really think

Alscient

“ We now have a mechanism to articulate all of our touchpoints and we know all of the gaps we need to focus on. It has been the best engagement we’ve had in ten years with any marketing agency.”

Alan Braithwaite
Head of Sales and Marketing, Alscient

Fusion HR

“Prior to the Touchpoint programme we were running at 85% retention. In a matter of months we have got this to almost 95% which has a significant impact on our bottom line.”

Kathy Birch
Managing Director, Fusion HR

FR Scott

“ The Touchpoint Programme was a real eye-opener for us. It also showed and reassured us we were already doing some great marketing activity with our customers. But the gold dust was in discovering the areas where we are missing a trick.”

Jonathan Scott
Managing Director, FR Scott

Seven Video –
Our turnover doubled in two years

8th June 2020

Having a plan in place is so important – otherwise how do you know where you’re going and what you want to achieve? And, your plan needs to be flexible plus it also makes sure everything you create and share is consistent and on brand. And this is exactly how we worked with Seven Video Productions on their marketing plan – with fantastic results.

Cube Precision Engineering –
A partner that understands your business is key

12th June 2020

Before we can work with any business we take the time to understand their business. without getting under the bonnet you can’t make the right recommendations. It’s about teamwork. Working together will get the best results. And that’s exactly what we’ve done with Cube Precision Engineering.

Alscient –
Our best engagement in 10 years

8th December 2019

Getting the right marketing touchpoints in place can make a real difference. but just don’t take our word for it.

how wE helped Robinson Ralph become visible

We’re all competing in what can be a crowded market place. This makes it even more important for us to make sure we’re constantly visible. If we’re not then opportunities will be missed. Having clarity on what visible means is key and getting this right really helped Robinson Ralph.

i woUld whole heartedly recommend Clare

Chris Norton
Managing Director, Prohibition

As the Managing Director of a leading PR Agency, I have had the pleasure of working closely with Clare as she spearheaded the creation of a remarkable marketing strategy for us and the manufacturing sector.

From the very beginning, Clare’s expertise and passion shone through. She took the time to deeply understand our business objectives, target audience, and unique challenges in the manufacturing sector. This thorough understanding formed the foundation of the comprehensive strategy she developed for us.

What truly sets Clare apart is her ability to think outside the box and come up with innovative solutions. She recognized the need to tailor our approach specifically for the manufacturing industry, considering the intricacies and nuances that come with it. Clare’s creativity and strategic thinking ensured that our marketing efforts were not only effective but also highly impactful.

I would whole heartedly recommend Clare-Marie Taylor and Think Smart Marketing to any organization looking to elevate their marketing efforts.