think bIg

Woman on a ladder painting a neon green abstract shape against a colorful geometric background

Your brand is your most valuable asset in your business, so what happens when you no longer feel connected to the brand you have created?

Abstract dark ribbon with orange, pink, and blue circles on a black background

Are you struggling to form a connection with you customers? Is there a lack of consistency across your marketing? Are you just not standing out? Or perhaps you are on the start of your journey and want to develop your story and idea into a brand…..

That’s where our ‘three step thought process’ comes to life.

ouR threE step
thought process

Step 1 —
yoUr story

We all want to know the story behind a brand, that’s why its important to understand your journey to this point…

Why do you do what you do?

Your vision
Your values
Why are you different?

Step 2 —
yoUr customers

Who is it that you are trying to reach, if we don’t know who we are talking to, we can’t possibly create a brand that converts….

Who does your brand speak to?

What impact does your product or service deliver to them?

How do customers currently perceive your brand?

What needs or desires are you answering?

Through which media channels can we reach your customers?

 

Step 3 —
yoUr brand

Now its time to bring your vision and proposition to life through a brand that will build an emotive connection with your customer, it really isn’t rocket science…

Think….

Visual identity
Tone of voice
Brand message

All wrapped into your brand personality through which your customer will see, hear and feel the essence of who you are. Its time to think big!

brands we’ve created

Tablet displaying the Naughty Norah furniture and fabric website against a bright red background

Client
Naughty Norah

Sector
Furniture

J-P Macrow —
Business Owner

‘After trying to launch our own range of sustainable furniture and going through several rebrands without knowing what we were actually doing, I was a very frustrated business owner not knowing where to turn or what the next steps would be.  Thankfully we were introduced to Clare, she has grasped what we are after instantly, rebranded our furniture to what we wanted and focused us on what we need to do and steps that we need to take to get to a position where we can launch our new products.’

Colorful limited-edition armchair with abstract illustrated faces and geometric upholstery, advertised by Naughty Norah Furniture.
White uppercase text reading “NAUGHTY NORAH” centered on a black background
Naughty Norah furniture advertisement featuring blue and orange chairs, a green armchair, bold colorful typography, and modern living room decor
Robinson Ralph employment law brand identity mood board with colorful typography, squiggle illustrations, brand messaging, and people-focused photography

Client
Robinson Ralph

Sector
Furniture

Juliet Ralph
Robinson Ralph Director

"Clare at ThinkSmart Marketing truly understands who we are as a firm—bold, fun, and refreshingly different from the typical employment law practice. She expertly managed our rebranding and new website, creating a look and feel that perfectly captures our personality while maintaining a professional edge. The result is a brand that stands out, engages our audience, and reflects exactly what makes Robinson Ralph unique. The feedback has been great, and we couldn’t be happier!”

Tablet displaying the Robinson Ralph employment law website with two professionals and the headline “Working Together.”
Orange Robinson Ralph employment law advertisement reading “Don’t be bamboozled with legal jargon,” with a “Find out more” button.
Smartphone against a cloudy blue sky displaying a yellow refresh icon and the text “We hit refresh on employment law.”
Santa Claus seated in a decorated chair beside a colorful Employment Law Updates 2025 graphic asking whether Santa offers new workplace benefits to his elves.
RobinsonRalph logo in purple with stylized double-loop symbol
HRH Contract Furniture storefront with large glass windows, indoor plants, and contemporary furniture displays

Client
HRH Furniture

Sector
Bespoke Contract Furniture Procurement

J-P Macrow —
Business Owner

‘Clare has been a breath of fresh air and has helped take HRH to the next level of where we want to be positioned.   Clare through her work, dissected the company and made us look at it in a total different way which has allowed for more growth and expansion. ’

Hotel furniture catalog featuring bar chairs, armchairs, and colorful contract furniture designs.
Modern clothing store interior with mannequins, colorful jackets, clothing racks, and a central display table.
White minimalist icon showing two chairs and a table on a black background
Tablet displaying an interior design and furniture procurement website with a curved sofa photo and project gallery.
Brand book presentation board for HRH Contract Furniture, featuring the logo, symbol guidelines, color palette, typography, and logo lockups.
My Kitchen website displayed on a tablet, featuring a family in a kitchen and modern kitchen design photos

Client
My Kitchen

Sector
Kitchen

Andy Hedges - Director My.Kitchen

After spending a couple of months looking into branding I engaged with ThinkSmart Marketing. 

Over the coming weeks we had a couple of informal chats, did a workshop where we talked about our values being, simplicity, bright and bold, multicultural and inspiring. We bounced around several brand names and we all agreed that we'd nailed it on the final choice of My. Kitchen.

Our proposition is that you can purchase your kitchen however you want from the full service to DIY - this became the idea behind the brand - My kitchen,  my way. The team created the full brand story and showed us how the brand would come to life through all the different marketing channels..

 Our brand wouldn't exist without their vision.

Father drinking coffee while two children eat breakfast in a modern kitchen; My Kitchen advertisement reads “is made for stress-free Sundays.”
Couple preparing and enjoying breakfast together in a modern kitchen
My Kitchen advertising banner featuring a joyful couple in a modern kitchen and text about affordable kitchen renovations.
Three smartphones displaying Doctors Training healthcare campaign graphics about gloves, bystander action, and representation in medicine.

Client
Doctors Training

Sector
Training and support for doctors

Doctors Training brochure spread featuring a group portrait, program description, and colorful cover design

“It’s not often you come across a standout talent like Clare at ThinkSmart Marketing. I had the pleasure of working with Clare over the past year, during which she played a crucial role in helping us refine and tell our story at DoctorsTraining. From the outset, Clare brought a level of professionalism, creativity, and passion to our project that was truly inspiring.”

Dr Simon Fraser —
Founder Doctor’s Training

Doctors Training brand guidelines collage showing logo usage, typography, color palettes, illustrations, photography, social media, and marketing examples.
Dark blue “Doctors Training” text with an electrocardiogram line on a bright lime green background
Group portrait of eight adults seated in a colorful lounge with a black bookshelf filled with books behind them

What People Are Saying

“After trying to launch our own range of sustainable furniture and going through several rebrands without knowing what we were actually doing, I was a very frustrated business owner not knowing where to turn or what the next steps would be.  Thankfully we were introduced to Clare, she has grasped what we are after instantly, rebranded our furniture to what we wanted and focused us on what we need to do and steps that we need to take to get to a position where we can launch our new products.”

J-P Macrow —
Naughty Norah Business Owner