Ways to work with us

Every business is unique, so we tailor our support to suit your needs. There are several ways to work with us, and if you can’t see what you’re looking for below, get in touch. If we can’t help you, we probably know someone who can. And we promise we won’t ever try and push you toward a cookie-cutter solution that won’t work for your business.
Marketing plan

Marketing plan

Sure, you could just jump on Facebook and start banging out posts. Or you could throw a load of money at Google ads. Or you could invest in a fancy CRM system that automates emails. You could do all that.

But wouldn’t it make more sense to figure out where your ideal customers are, so you know which of those things will work?

Planning might not sound like the most exciting thing in the world, but you’d be surprised. It’s one of our favourite things to do with our clients because we see the value it adds.

It’s not like we shut you in a dark room, grilling you about your competitors and analysing every ‘like’ you’ve ever had on Instagram. It’s way more interesting and fun – yes, fun. And most importantly, it will help you get better results from your marketing.

Don’t just take our word for it.

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Are you struggling to grow your business with effective marketing strategies? Do you feel overwhelmed by the ever-changing marketing landscape and need some guidance from an expert? If so, you might benefit from a marketing mentor like Clare.

Clare is a Fellow of the Chartered Institute of Marketing and a member of the Association of Business Mentors. She has over 20 years of experience in senior marketing roles for well-known household brands. She can help you gain clarity on your marketing goals, craft a tailored marketing plan, hold you accountable for your actions, and uncover new opportunities for your business.

As a mentor, Clare will provide you with a fresh perspective, honest feedback, and practical advice. She will also share her strategic knowledge and insights with you and help you develop your marketing skills.

Whether you are a business owner or a junior marketer, Clare can help you take your marketing to the next level.

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Customer journey

Customer journey

Do you have a solid plan in place for retaining customers, cross-selling, and up-selling, or are you just winging it?

Neglecting these key areas could lead to missed opportunities and a decline in your sales and revenue. Plus, you may not even be aware of the gaps in your marketing strategy.

At ThinkSMART Marketing, we take a holistic approach to your customer journey, whether that’s your internal team (after all they are your customers!) or your external customer. We’ll identify the gaps in your marketing strategy and work with you to develop a robust plan that increases customer lifetime value, enhances the customer experience, and improves retention rates.

By partnering with us, you can avoid the costly consequences of neglecting customer retention and cross-selling/upselling, such as lost sales and a weakened bottom line.

Don’t risk losing sales and loyal customers – work with us to achieve long-term success and a strong, loyal customer base.

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Your outsourced marketing department

Are you looking for a marketing agency that can do it all?

Look no further than ThinkSMART, we will be your partner for all of your marketing needs.

We don’t just create the marketing plan and the customer journey for your business, we also help you implement it with style and speed.

From brochures to welcome packs, from content creation to social media posting, and from email campaigns to web design, we can handle any marketing task you throw at us.

Say goodbye to the hassle of execution and overwhelming to-do lists. Let us take the reins and make things happen. We’ll seamlessly integrate as part of your team, creating the marketing that sparks results and boosts your brand awareness.

Trust us, we know how to make your business shine.

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Your outsourced marketing department

Take our marketing diagnostic for business support.

Take our diagnostic

Discovery call

Discuss the results of your Marketing diagnostic – what’s missing from your marketing plan?

Let's chat

Strategy call

A focused, one-hour session where we work on your marketing strategy and agree your next steps.

Book now


Access some of the tools we use to help our clients attract, nurture and retain their ideal customers and increase Long Term Value (LTV).

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