Our ThoughtsKeep up to date with the latest news.
The best thing since sliced bread, to slice bread
It’s often the simplest ideas that are the best. And they’re even better when they bring a bit of theatre to proceedings. Introducing the Aldi bread slicer or should this be ‘the vicious slicing blade from the next Saw movie’. We found this amusing slicer in our new local Aldi store in southern Spain. A […]Read more
What you can learn from the Father Christmas and the Tooth Fairy
We’ve all heard stories over the years. We’ve been told them by our parents and then those of us with children have passed them on. You know the ones. Be good or Father Christmas won’t give you any presents. Put your tooth under the pillow for Tooth Fairy. Don’t pick your nose or your head […]Read more
Buying a new printer (and why big ideas and small letterboxes don’t always see eye to eye)
Following on from Mike’s recent Facebook Live on Loving your letterbox, we wanted to share with you the blog he wrote a while ago about buying a new printer and what he thought was a cracking solution. I needed a new printer. No big deal. I did my homework. Googled my options. Read the reviews. […]Read more
How do you get value for money from your marketing?
Whenever we hear people saying anything along the lines of marketing being ‘just advertising’ or ‘just a simple website’ or about having an attractive logo, a little bit of us dies inside. Well, no, not really. But we WOULD love to get across to anyone and everyone running a small business that marketing done properly goes so […]Read more
Eat to the beat
Over the Xmas break it was sad to see another one of our high street retailers struggling. I walked past our local HMV the other day, and it took me back to the days of going into record shops looking at the latest vinyl with your mates and working out which album to by next. […]Read more
Upstairs at Eric’s
I was out the other evening with friends and Mrs H at our favourite restaurant. For those of you who know me you’ll know where I mean. Eric’s is a great restaurant in Lindley village, just outside of Huddersfield. It’s a running joke that I have a loyalty card. We’ve not been there since New […]Read more
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The ThinkSMART Touchpoint programme has given me insight into how we interact with our customers and partners.
Kate Pawson – Sales & Marketing Director, BioBax
I’m convinced our conversion rates will improve significantly thanks to the Touchpoint programme.
Andy Steele – Managing Director, 360 Accountants
Prior to the Touchpoint programme, we were running at 85% retention. In a matter of a few months we have got this to almost 95%.
Kathryn Birch – Managing Director, Fusion Business Solutions
Mike was the only person I wanted to go to when I needed to put some printed collateral in place.
Catherine Carlyle – Synergy Technology
Before we engaged with ThinkSMART we weren’t aware of what a touchpoint strategy was. They really got under the skin of our business.
Paul Sherwood – Director, Seven Video Productions
We now have a mechanism to articulate all of our touchpoints and we know all of the gaps we need to focus on.
It has been the best engagement we’ve had in ten years with any marketing agency.
Alan Braithwaite – Sales and Marketing Manager, Alscient
Clare has been brilliant at helping us to put together the key messages that we wanted to convey about our firm’s ethos and we couldn’t be more pleased with the results.
Her work has encompassed everything perfectly and we are excited about continuing to work with her and ThinkSMART Marketing. Highly recommended!
Juliet Ralph – Co-Founder, Robinson Ralph