Inspiration
Keep up to date with the latest news.-
Fusion HR – Touchpoint Programme
As a successful and ambitious business, Fusion recognised they were doing a lot of things right, but at the same time also recognised there are always opportunities for improvement. When you’re constantly at the coal face you don’t often get the chance to take a step back and see where improvements could be made. Having […]
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Seven Video – Touchpoint, an eye opening experience
As a growing business Seven Video knew they had to do something in terms of their marketing. The challenge was knowing what to do and in what order. They had lots of ideas but no clear plan and how it would all work together. Business growth also brings its own challenges so it’s key that […]
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What does churn mean?
Wow, can’t believe it, we’re well into Feb already! Here’s a question for you: ‘What does churn mean?’ It’s something we were asked at a recent event. It’s quite a big topic at the moment and it’s one of those marketing terms that we (as marketing peeps) take for granted and assume everyone knows what […]
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Three top tips to keep your customers coming back for more
When talking to other business owners recently, one of the common priorities we’re hearing is around customer retention. And we all know retaining customers is essential for any business, and it shouldn’t be complicated. Not only does it reduce churn and save money in the long run, but it also increases the lifetime value of […]
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Are your team your raving fans?
Picture the scene, your first day at your new job, you come in, sit down at your new desk and there waiting for you is a nice sparkly package with your name written on it. You open it up and there’s lots of goodies inside, from bottles, to notebooks, all there to make you feel […]
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Grant funding available – don’t miss out!
If you’re an SME in the Leeds City Region (West Yorkshire plus selected Harrogate, York & Selby postcodes*) and you’re looking for support to increase your marketing activity to win new business and retain your existing clients, then this could be for you! We’ve yet to meet and chat to a small business in the […]
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Time to take a different perspective
We were recently asked by a company to go in and have a look at their marketing activity as they had a feeling something wasn’t quite right. You know the sort of thing – an itch you just can’t reach!It’s something we’ve seen many times before.But let’s be honest, it can be difficult when you’re […]
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The weird phone call and the dodgy music
The weird phone call I’ve just had a really weird phone call. Well, not weird as in creepy or anything like that, but it was just a bit odd. It was a sales call from a company I’ve used before, very good and never had any issues. But it was a new account handler. It […]
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Our VIP Masterclass Day
Just over a week ago we ran our Masterclass for some of our VIP clients, contacts and selected guests. It was a full-on day split down into five key areas. Combined together they helped everyone who attended develop their future business goals and importantly build out a plan. And it wasn’t just about marketing. Reflections […]
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