Our Thoughts
Keep up to date with the latest news.-
Do you make it easy for your customer?
Mike recently bought something from Mr. Bezos’ online Emporium. And as we know, the process is pretty slick, you order something, it tells you when it’s coming and keeps you in the loop – all that great stuff. But that’s when it all went a bit Pete Tong… In Mike’s words here’s what happened. I […]
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Thinking outside the (chocolate) box
Gem has just recently celebrated her Birthday (she told us she was definitely 21 again!) and to celebrate, booked a session at an Escape Room with her family. In Gem’s words, here’s what went on… We love doing activities like this for our Birthdays, rather than the traditional ‘meal and drinks’ as we’re quite competitive […]
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How easy do you make it for your customer to contact you?
It’s not a loaded question. There have been a few instances of late where a quick phone call would solve a query. Simple. Well, it would have been simple if the phone number was easy to find. It’s very frustrating when you get an email from someone and there’s no contact number on the bottom […]
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First impressions count
I received a piece of mail the other day. Well actually it was more of a scrawled handwritten envelope – it actually looked like an after-thought or that somebody had been doing this for hours and mine was the bottom of the pile. Not a great start. When I opened the envelope I found an […]
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Grant funding available to support your growth
If you’re an SME in the Leeds City Region (West Yorkshire plus selected Harrogate, York & Selby postcodes) and you’re looking for support to increase your marketing activity to win new business and retain your existing clients, then this could be for you! We’ve yet to meet and chat to a small business in the […]
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Mind the gap
‘I think we’ve found a big gap here’ That was a comment from one of our clients recently after we’d just finished our first Touchpoint programme session with them. All well and good, I hear you say, but what’s a touchpoint programme? OK, let’s rewind and put some context round this. In the beginning… We […]
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I did it, I did it, I did it!
‘I’ve done it !’ Those were the words my daughter Lynsey said after she’d recently completed the Manchester marathon. A fantastic achievement in anybody’s book. Having said that, she’s hobbled around a bit whilst she recovered. She did think that she would come last, as in her words ‘I’m a bit slow’. She was hoping […]
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Surrounding yourself with the right people
I received a package through the post the other day. I was expecting some promotional merchandise samples for a client, however when I opened up the package to my surprise there was a delightful set of goodies. Sat on the top was a handwritten note ‘Hi Mike, special thanks for all your support and help. […]
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Seatbelts, crash helmets and your Marketing Fingerprint
Just over five years ago I had the opportunity to take my Mk1 MX5 round a racetrack. I mean, how hard can it be? Well, it turns out there’s more to it than meets the eye. You’ve got to keep your eye on the revs, look out of for the apex, look out who’s in […]
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