Data & Database Services
The maintenance and management of client and prospect data is a headache for most organisations.
Even for those who have invested in CRM (Customer Relationship Management) solutions, the issues are still present. Clients often come to us with out of date lists, disparate sources, incomplete records or the need to migrate from an old system to a new one. Sometimes it is more about how to add detail to existing records, to source or build niche or bespoke databases or how best to exploit the power and the potential of the data they own.
Whether it is a technology question or a people problem, we're able to help.
Our data and database services are broad ranging. Our in-house expertise provides an in-depth understanding and experience of the tools and available data sources, data analytics, build and cleanse and database strategies. Where we don't have the relevant in house expertise, our many years in the industry means we know where to find it elsewhere.
Services at a glance:
- Sourcing
- Deduplication
- Build / Research
- Cleanse / Manage
- Analytics
- Strategy /Segmentation
- Tools - CRM, Contact Management, Lead Tracking
Telemarketing Services
We provide telemarketing services to work alongside and complement the wider marketing activities.
As specialists in the B2B environment we are acutely aware that the person receiving the call will associate the voice on the end of the phone with you, your company and your products and services. It is imperative therefore that the person making that call understands your industry, knows the products and services and can articulate the message, ask the question or conduct the conversation in an intelligent, engaging and erudite manner - one that you would like to think best represented you and your organisation. We hand pick our telemarketeers. Most of them have previously held senior positions in specific industries such as financial services, accountancy, marketing and IT. They are mature seasoned professionals, who have chosen to bring their broad business experience and expertise to provide all manner of telemarketing based services. This means that they have gravitas, they tend to "get through" to the decision makers. Once there, they can hold a business level peer to peer discussion and when appropriate they are capable of moving the conversation to the next stage.
Our telemarketing services cover the full range of B2B requirements. From short term projects such as database cleanse to longer term engagements such as "smartsourced" Business Development Services.
Services at a glance:
- Business Development - Ongoing contact and sales development
- Appointment Setting
- Lead Generation
- Research
- Database build
- Inbound Call handling
For more information regarding our Telemarketing and Database services contact: Andrea Ashby 01525 288828
