Best practice is something that should be shared, not sold.

Think Smart Marketing - Bite sized chunks for busy people.

“The very first eMarketing campaign we sent out had an instant effect, pulling customers to our website, endless inbound calls and we hit our monthly and quarterly target easily. Needless to say I was chuffed! Think Smart Marketing listened to my business and marketing objectives, devised an appropriate campaign and delivered it from start to finish with the best results we’ve ever seen. They are the most professional, innovative, well informed, honest, and genuinely empathetic group of marketing professionals I have had the pleasure of working with.” Jo Baker - Oxfordshire Fire and Rescue - Commercial Training Manager.

Life after Clicks, Robots and Google Rankings.

In these three short documents, we set out the glaring issue we think most organisations are failing to address – how to engage with their customers.

Of course your website has got to look great and it makes perfect sense that we should seek to optimise its construction and copy so that more people can find it more easily. But what happens when people actually get there?

Ask yourself these questions:

• Who’s in charge of the visitors’ ‘journey’?
• How do we ensure they find what they want and are keen to return?
• And whose job is that anyway?